UX & Human Factors Researcher

Hi, I’m Sheida.

I’m a design researcher who studies how people think, decide and work under real constraints, and turns that into decisions teams act on.

Currently
PhD Researcher, Human Factors · University of Waterloo
Leading product design & research · Elemental ID
Previously
Decision-support research · Ford Motor Company R&D
Sheida smiling in orange sunglasses, between two space shuttle rocket boosters
Engineering gets us off the ground.
AI accelerates the journey.
But still, understanding people determines where we go.
  • Experience
    10+ yrs

    mixed-methods research, from screener to decision

  • Case 01 · Cognition
    3 pilots

    secured after diary, co-design and usability studies

  • Case 02 · Ford
    200+ hrs

    engineering time saved per year

  • Case 03 · EdTech
    85%+

    user satisfaction after mixed-methods research

Research with

  • University of Waterloo
  • Ford Motor Company
  • AGE-WELL
  • ICC
  • Wayne State University
  • Navakavan

Selected research

Three studies, each told the same way: the question, why these methods, what we learned, and what changed because of it.

01 · AgeTech · Accessibility · Ongoing

Keeping work doable when memory changes

Research question

How might a mobile task system lower cognitive load for people working with MCI or early-onset dementia?

3 pilots100+ requested features narrowed into one tested prototype

  • Screener n=56
  • Diary study
  • Co-design n=14
  • Usability n=20

02 · Automotive R&D · Ford Motor Company

Helping engineers find what the team already knew

Research question

Where does knowledge-sharing break down for engineers, and what would fit the way they already work?

200+ hrsengineering time saved per year for a 12-person team

  • Field observation
  • Interviews
  • Workflow analysis
  • Usability testing

03 · EdTech · Content strategy

Why math teachers drifted away, and what brought them back

Research question

How do math teachers engage with the platform, and where and why do they drop off?

85%+user satisfaction after realigning pedagogy and product

  • Surveys
  • Interviews
  • Focus groups
  • A/B tests

How I work

Human factors rigour, at product speed.

  1. Plan the study end to end

    From screener to synthesis, so the right people answer the right question.

  2. Get the room aligned

    Workshops that bring engineers, clinicians and product teams to the same picture.

  3. Report decisions, not decks

    Findings framed as what the team should do next, and why.

Kind words

Sheida worked directly with a Ford engineering team to design the entire user interface for their decision support system. She required no faculty supervision and delivered an excellent product through multiple design iterations.
Kenneth R. ChelstDirector, Engineering Management Program, Ford Motor Company
Your ability to learn new concepts, take in copious amounts of information and distill it down were so impressive to watch. But best of all your leadership skills were always front and centre.
Cheryl J. DalzielProject Stakeholder, AGE-WELL Summer Institute